ITIL is becoming more and more well known as the days are passing. I see more people talking and knowing about ITIL.
“The ITIL (IT Infrastructure Library) consists of 7 sets: Service Support; Service Delivery; Planning to Implement Service Management; ICT Infrastructure Management; Applications Management; Security Management; The Business Perspective.”
Here is a good resource I found for ITIL related matters and it’s called Dr. ITIL.
TEJAS PATEL'S LIFESTREAM 